[Rhodes22-list] List Down

[Peter Thorn]

Road Runner in our area has excellent customer service and help desk -- the
best of any customer service of all businesses I know.  That, and the high
speed connection, keep me with them.

RR is a little pricey, so if I didn't use it for work I probably wouldn't
have it.  But, they're very good!

PT

----- Original Message ----- 
From: "Kroposki" <kroposki at innova.net>
To: "'The Rhodes 22 mail list'" <rhodes22-list at rhodes22.org>
Sent: Thursday, September 18, 2003 10:25 AM
Subject: RE: [Rhodes22-list] List Down


> I have known about those kinds of problems with AOL when they were
> strictly a dial up service.  They have not changed their attitudes.  In
> addition, contrary to popular opinion, Charter is not that far behind.
> When you consider broadband service, evaluate if you can get technical
> support when YOU need it, not six hours later.  I choose a local DSL
> provider mostly because you can get a person and technical support.
> They are not perfect, but during business hours, at least you get a
> person, unless the problem is so immense that physically they cannot do
> it all.
>                              Ed K
>
> -----Original Message-----
> From: rhodes22-list-bounces at rhodes22.org
> [mailto:rhodes22-list-bounces at rhodes22.org] On Behalf Of William P.
> Barry, III
> Sent: Wednesday, September 17, 2003 9:38 PM
> To: The Rhodes 22 mail list
> Subject: Re: [Rhodes22-list] List Down
>
> I know you had some issues with ATT previously, but from seeing things
> only
> at the user level, i have never found any problems with their service,
> and
> their email servers are just as fast as any others i've used. The tech
> people have been able to answer any questions i've thrown at them, and
> now i
> use att mail in combination with my local cable company's broadband. The
> cable company's service is another story. They can almost beat AOL's
> poor
> service with the exception of ad support. AOL can beat any company by
> far
> with ad numbers.
>
> Will Barry
> ----- Original Message ----- 
> From: "Michael Meltzer" <mjm at michaelmeltzer.com>
> To: "The Rhodes 22 mail list" <rhodes22-list at rhodes22.org>
> Sent: Wednesday, September 17, 2003 9:27 PM
> Subject: Re: [Rhodes22-list] List Down
>
>
> > the people at AOL are real jerks, it is real as simple as that.
> >
> > Just wasted 1 hour on the phone with AOL, even conferenced in ATT,
> they
> are in a pissing contest with each other here with me stuck
> > in the middle.
> > AOL did not know what the were talking about and what they did know
> was
> wrong. ATT was reading them the right answer and 1)they did
> > not believe ATT, would not give them a work around, level 2 support
> AOL
> did not have any brain power to understand what they are
> > saying/doing were imposable actions. (att rep was shaking his head
> after
> aol got off the phone)
> >
> > Frankly I would recommend that people get off AOL, get broadband while
> you
> are at it.
> >
> >  I have a work around in place, and I going to have att play on aol to
> get
> around this. need to solve this for commerisal resons
> > otherwise I would tell aol  to f*ck them selfs.
> >
> > MJM
> >
> >
> > ----- Original Message ----- 
> > From: "John Tonjes" <r22rumrunner at yahoo.com>
> > To: "Rhodes List" <Rhodes22-List at Rhodes22.org>
> > Sent: Wednesday, September 17, 2003 2:19 PM
> > Subject: [Rhodes22-list] List Down
> >
> >
> > > Either the list is extremely quiet today, or AOL is giving Micahael
> fits
> again. I decided that getting a Yahoo account might get
> > me back on the list sooner than waiting for AOL to get straightened
> out.
> > >
> > > Rummy
> > >
> > >
> > > ---------------------------------
> > > Do you Yahoo!?
> > > Yahoo! SiteBuilder - Free, easy-to-use web site design software
> > > __________________________________________________
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> > >
> >
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