[Rhodes22-list] to Eileen Spoon

[R22RumRunner at aol.com]

Stan,
 
Good to see that you are still alive and kicking. I was wondering the other 
 day whether or not you have added air conditioning at your plant? I'm 
going to  add it to my garage, but It's not quite as large an area as you have. 
Have a  good weekend.
 
Rummy
 
 
In a message dated 8/20/2010 11:04:18 A.M. Eastern Daylight Time,  
stan at rhodes22.com writes:

Eileen,

having trouble with my Mac.  It often does not  show dates on e-mails (only 
how long ago the message was sent) so takes extra  time reviewing a file to 
find which was latest e-mail in.  With so many  interruptions here I took 
your file home and reviewed it there. 

In one  of your e-mails I note your noting that you sent us a number of 
e-mails that I  had not yet responded to. 

A lose, lose situation: caught between  endless calls on our time from 
folks who buy their boats from private sellers  and prefer to have their 
questions answered by us instead of by the party they  bought their boat from, and 
our deposit buyers, who expect fast responses to  all their questions.  I am 
a slow learner and have been making the  mistake of trying to explain our 
business limitations but often get the  response from private buyers that "I 
don't want to be educated about your  business - I just want answers to all 
my questions."   I think from  now on I will just have to ask for their 
Certificate of Support Number and if  they do not have one just end the 
conversation sans explanations and tell them  to contact the party they bought their 
boat from. 

If I have the  correct last e-mail (8/19):  

1.  A plastic cover Bimini is  white (595) and a fabric cover one is blue 
(695)
Other colors are available  on order.

2.  The number for the red hull recycled boat you are  considering is 
GBX22137K888.

3.  This boat is in existence so you  should take out your insurance now.   
 

4.  All titles  are in the name of General Boats and are signed over to the 
buyer along with a  notarized bill of sale.   If the buyer lives in NC, the 
NC boat  sales tax (which is lower than most states) is included in the 
final bill of  sale pricing.  If the purchase is being delivered out-of-state, 
no sales  tax is collected and the buyer will be required by their state to 
pay a sales  tax when they register the boat.  Title paper work is very 
difficult to  reverse so titles are usually not signed over and sent to a buyer 
until a  purchase is finalized.

5.  One of the papers in the delivery  package envelope is the two year new 
boat guarantee.  It covers  structural failures and not aesthetic issues.   
In real life, since  all our buyers are automatically enlisted in our sales 
force, after the two  years if an issue is a construction fault, we will 
often rectify it at no cost  to the owner.   But, on the other hand, an owner 
not living up to  his or her sales quota, risk having their boat taken back.

6.  The  cost of adding a hatch over the head is listed on your outdated 
Super Options  pages so you are getting a bargain. 


Please let us know if you have  any other questions you need addressed so 
we can explain to our non-GB self  centered callers that, unless they can 
squeeze in an extra hour a day or an  8th day in a week for us, attention to 
your needs comes first. 

Thanks  for choosing a Rhodes Sailboat for your sailing adventures.
And don't sail  (or drive) like my brother.

stan
general boats
114 midway  drive
edenton  nc  27932


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