[Rhodes22-list] 82 Rhodes22 for sale

Mon Aug 23 14:30:20 EDT 2010

Now this is the first reasonable posting I have seen on this subject
 
> Date: Mon, 23 Aug 2010 14:12:26 -0400
> From: matthewporter27 at gmail.com
> To: rhodes22-list at rhodes22.org
> Subject: Re: [Rhodes22-list] 82 Rhodes22 for sale
> 
> Elle,
> 
> I've never called Stan with any questions, I was simply explaining my view
> on how one could handle such a situation. And yes, I've spent hours on the
> website. Explaining your business to potential customers shouldn't be a
> considered a hassle, it's marketing.
> 
> It wouldn't be difficult or time-consuming to politely redirect a caller to
> your webiste for "more information on our Certificate of Support program."
> A pre-recorded message could serve this function.
> 
> Everyone's time costs money; their hourly rates just aren't equal. If
> people are calling with too many questions, there is a need that isn't being
> met. Stan *should* charge to meet this need. I'm just suggesting another
> pricing scheme.
> 
> And you shouldn't be irritated when people are calling. They are calling
> because they are interested. If they aren't calling, then you're in
> trouble.
> 
> Porter
> 
> 
> 
> On Mon, Aug 23, 2010 at 1:17 PM, elle <watermusic38 at yahoo.com> wrote:
> 
> > Matt,
> > You said
> > "there is a difference between explaining a business policy and chastizing
> > a potential customer (or any person for that matter) for asking a question
> > without knowing the complex history of the answer."
> > Do you know that Stan & Rose are sole proprietors? Did you visit the
> > website to get info before calling?? Just his taking the time to explain the
> > above to you (and how many others in a week???)is a break in the workflow
> > and costs $$$$.
> > If if were my business I'd probably be irritated also w/people calling.
> > Sure, it may have been your first call, but believe me, it was not his
> > first.
> >
> > And you have a point....but what you and other newbies don't understand is
> > that Stan and Rose ARE the business...I doubt that you or any others would
> > be willing to pay what it would cost him to stop to answer your questions
> > which may or may not engender other business. Your time...0$...his
> > time...megabucks.....hence the 5% certificate program.
> > You want him to 'pay' you (with his time)to answer your questions, but
> > you're not willing to pay him for the answers.
> >
> > elle
> >
> >
> > Beer is good....people are crazy
> >
> > 1992 Rhodes 22 Recycled '06"Watermusic" {Lady in Red}
> >
> > --- On Mon, 8/23/10, Matthew Porter <matthewporter27 at gmail.com> wrote:
> >
> > From: Matthew Porter <matthewporter27 at gmail.com>
> > Subject: Re: [Rhodes22-list] 82 Rhodes22 for sale
> > To: "The Rhodes 22 Email List" <rhodes22-list at rhodes22.org>
> > Date: Monday, August 23, 2010, 12:09 PM
> >
> > Hi All,
> >
> > In the effort to provide a newcomer's perspective, I'd like to point out
> > that new owners may be unaware that such a debate has been taking place.
> > As
> > the (broke) new owner of an inherited boat, the cost of a Certificate is
> > prohibitive, but I would be more than happy to pay for the time of an
> > experienced and knowledgeable Rhodes builder (or even Rhodes captain) on an
> > hourly basis.
> >
> > And to comment on Elle's response from the other thread, there is a
> > difference between explaining a business policy and chastizing a potential
> > customer (or any person for that matter) for asking a question without
> > knowing the complex history of the answer.
> >
> > An hourly fee for sage advice would help in two areas. First, the newcomer
> > may not have any knowledge of how the company operates, or its plan of
> > succession. The Certificate may be valid for a lifetime of sailing, but as
> > with any small business, the question of who will be there in the future to
> > provide that advice is important. Second, as with many pay-as-you-go
> > scenarios, the customer often recognizes the true value of the expert's
> > time, and may realize what a deal the Certificate represents.
> >
> > Oh, and to give a brief summary of my first few months with our boat: she's
> > beautiful and functional; great for the Severn River; perfect for a new
> > sailor/captain; and she sure can take a whack on the bow pulpit/anchor.
> >
> > Matt Porter
> > '95/recycled '02
> >
> >
> >
> > On Mon, Aug 23, 2010 at 10:23 AM, Charles Nieman <
> > blue66corvette at hotmail.com
> > > wrote:
> >
> > >
> > > Thanks for the explaination ....
> > > not planning on selling anytime soon ....
> > > after all I have only had the boat 15 years ....
> > > still breaking it in!
> > >
> > > > From: stan at rhodes22.com
> > > > Date: Mon, 23 Aug 2010 10:16:28 -0400
> > > > To: rhodes22-list at rhodes22.org
> > > > Subject: Re: [Rhodes22-list] 82 Rhodes22 for sale
> > > >
> > > > Charles,
> > > >
> > > > it's a phasing-in consideration.
> > > >
> > > > 15 years and you become a pet
> > > > But when and if you go to sell your boat privately, that is a new ball
> > > game.
> > > >
> > > > Of course you can do as you like, and so can we. So if you elect to
> > sell
> > > your boat privately without going with the C of S program, and tell the
> > > buyer to call us anytime at home or at the plant, if they have any
> > > questions, from now on we are simply going to re-direct them back to you.
> > > >
> > > > We think the C of S it is a win, win solution to a growing problem and
> > > recommend it to private sellers and private buyers. We know some still
> > think
> > > we are nuts to expect residuals since a boat is not a book or a song or a
> > > copyrighted photograph, so we continue to be willing to debate this tired
> > > issue with any takers.
> > > >
> > > > ss/gbi
> > > >
> > > > On Aug 23, 2010, at 9:36 AM, Charles Nieman wrote:
> > > >
> > > > >
> > > > > Stan
> > > > > Since I bought a recycled boat from you (albeit fifteen years ago)
> > does
> > > that mean I have "Certificate of Support" now?..... doe sthe response and
> > > attention you have been giving me represent what can be expected with
> > said
> > > certificate?
> > > > >
> > > > >> From: stan at rhodes22.com
> > > > >> Date: Sun, 22 Aug 2010 11:30:46 -0400
> > > > >> To: rhodes22-list at rhodes22.org
> > > > >> Subject: Re: [Rhodes22-list] 82 Rhodes22 for sale
> > > > >>
> > > > >> A non-text attachment was scrubbed...
> > > > >> Name: Certificate of Support.jpg
> > > > >> Type: image/jpg
> > > > >> Size: 174606 bytes
> > > > >> Desc: not available
> > > > >> Url :
> > >
> > http://www.rhodes22.org/pipermail/rhodes22-list/attachments/20100822/99b3f044/attachment.jpg
> > > > >> -------------- next part --------------
> > > > >>
> > > > >> On Aug 20, 2010, at 8:15 PM, bobmellor wrote:
> > > > >>
> > > > >>>
> > > > >>> I am going to be selling a Rhodes22.. (I currently have two...
> > > selling one,
> > > > >>> keeping one)
> > > > >>>
> > > > >>> 1982 Rhodes22
> > > > >>> standard mast (not IMF)
> > > > >>> single axle triad trailer
> > > > >>> ready to sail
> > > > >>> located in eastern PA
> > > > >>> if interested in purchasing, email rhm at bobmellor.com and I'll get
> > > back to
> > > > >>> you w/ more detail.
> > > > >>>
> > > > >>> (I need to look thru archives to get latest on how to get Stan's
> > new
> > > "cert
> > > > >>> of support" for buyer)
> > > > >>>
> > > > >>> Bob Mellor
> > > > >>> --
> > > > >>> View this message in context:
> > > http://old.nabble.com/82-Rhodes22-for-sale-tp29495466p29495466.html
> > > > >>> Sent from the Rhodes 22 mailing list archive at Nabble.com.
> > > > >>>
> > > > >>> __________________________________________________
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