[Rhodes22-list] Newbie question 1

[Matt Berman]

Dear Stan,

I am so sorry to have given you offense -- I can assure you that was not my intention.

I think maybe I misunderstood how things work in Rhodes World. When the Gabriels sent me the link to this list and, based on my interactions with many other companies that make many other items that I have bought that have support forums for questions, I assumed that you wouldn't want hundreds of owners bothering you with questions and that the list was the support forum where I should post my questions. I didn't mean to bypass you, I thought that's how it was done. If that's not how you prefer it, I apologize, and will in future direct my questions to you privately.

For the rest of your questions, I will take those to a private email to you.

My sincere apologies,

--Matt



> On Sep 27, 2020, at 7:45 AM, stan <stan at generalboats.com> wrote:
> 
> 
> Matt,
> 
> We were anxiously awaiting your take on the Certified category Rhodes recently delivered to you since we put so much more into your boat than is normally done for a purchase in this class. Not a peep. Instead we have been bypassed with 15 reports to the List numbered 1. and 2. so far, seemingly suggesting more to follow; neither with a word of satisfaction, only your annoying issues.
> 
> The List is a treasure and the right place to go for private purchases of used Rhodes where we do not know the condition of the boat or alterations made, by prior owners.  In contrast, a direct purchase from General Boats where we know that boat first hand and the List does not, GB becomes the more logical source for addressing initial questions.
> 
> Mentioning two of GB's policies is appropriate here:
> One is that you made your purchase appreciating that you could take advantage of GB's two year window to turn the boat in for a recycled category Rhodes where the original boat's price is applied to the new recycled Rhodes.
> The other you may not be tuned into is our quip that if anyone purchasing a Rhodes from General Boast says anything negative about his or her boat, we take it away from them. The practical translation of this is that if you are not completely comfortable with your purchase we will return your deposit and take the boat back without prejudice.
> 
> Not affecting any of the above, I have two curiosity questions:  I thought we sent you 'Tips on Rigging and Sailing Your Rhodes 22', or am I mistaken.
> The other, weren't there any features that surprised and pleased you on this boat.
> 
> stan
>