[Rhodes22-list] Detail fail?

Tue Nov 2 19:14:05 EDT 2021

Hi Tom,

So what happened with the boat detailer and your boat’s bottom refinish?

Roger Pihlaja
S/V Dynamic Equilibrium 

Sent from my iPhone

> On Oct 20, 2021, at 5:31 PM, Tom Van Heule <tom.vanheule at intrinsicprograms.com> wrote:
> 
> I'd hate to tax him... As inevitably I would need a new bottom, just didn't
> think this soon.... after one detailing.  I spoke with another r22 owner
> who mirrored your sentiment that something is "foul".
> 
> As Stan mentions inbox backup...  I will await his keen observation of
> this thread. I don't find anything specific in the reference materials.  We
> sure love our boat and want to ensure it's appreciation in value. (Triple
> printing USD these last two years aside)
> 
> All comments on this appreciated,
> Fair winds,
> Tom
> 
>> On Wed, Oct 20, 2021, 4:11 PM ROGER PIHLAJA <roger_pihlaja at msn.com> wrote:
>> 
>> Tom,
>> 
>> I think Stan is your best resource here.  He would be most knowledgeable
>> about how the bottom was coated.  See if you can get an opinion from him.
>> 
>> Roger Pihlaja
>> S/V Dynamic Equilibrium
>> 
>> Sent from my iPhone
>> 
>>> On Oct 20, 2021, at 4:44 PM, Tom Van Heule <
>> tom.vanheule at intrinsicprograms.com> wrote:
>>> 
>>> F...
>>> 
>>> Any details I can use to build my case would be greatly appreciated.
>>> 
>>> What WAS there? How should they have KNOWN how to treat it?  Any resource
>>> that shows something like this? Maybe someone on YouTube or something has
>>> covered this seemingly basic task? I do not believe the R22 has some
>> "super
>>> special fancy boat coating that the other 100k boats they service
>> doesn't?”
>>> I will gladly tell you all the shop, but only after I know how they F'd
>> up.
>>> Pardon my french.
>>> 
>>> 
>>> I have a habit of making a scene... Today I had my 7yo son with me...
>> And I
>>> try to minimize his exposure to "daddy flew off the handle because his
>>> expectations were failed by a fucking professional".
>>> 
>>> Ooo I swore again... Admittedly I am not looking for a $$$$.xx spend.
>>> 
>>> I do have insurance.... As mentioned before.. it's better I minimize
>>> exposure to them.
>>> 
>>> Meltzer knows... Lol
>>> Thanks everyone.  I'd like to wrap this up fast.
>>> 
>>> I suppose for now I will call them and make them aware I am
>>> unhappy/aware/centeringmyself that they caused damage.?
>>> 
>>> Enough ramble for now, thanks again,
>>> Tom
>>> 
>>> 
>>>> On Wed, Oct 20, 2021, 3:33 PM ROGER PIHLAJA <roger_pihlaja at msn.com>
>> wrote:
>>>> 
>>>> Tom,
>>>> 
>>>> That looks like you’re thru the gelcoat right down to the FRP substrate.
>>>> Yes, you need a refinish before you put the boat back in the water or
>> even
>>>> expose it to much UV.  If it was my boat, I would have had a fit!
>>>> 
>>>> Roger Pihlaja
>>>> S/V Dynamic Equilibrium
>>>> 
>>>> Sent from Mail<
>> https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgo.microsoft.com%2Ffwlink%2F%3FLinkId%3D550986&data=04%7C01%7C%7C9cec6c92eddc456bca3808d99410f01f%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637703622746085324%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=0er%2FOQBnPUU%2BoXAFk1N%2Braz%2FFn70DfzE%2FP1KJpBOqT4%3D&reserved=0>
>> for Windows
>>>> 
>>>> From: Tom Van Heule<mailto:tom.vanheule at intrinsicprograms.com>
>>>> Sent: Wednesday, October 20, 2021 4:30 PM
>>>> To: The Rhodes 22 Email List<mailto:rhodes22-list at rhodes22.org>
>>>> Subject: Re: [Rhodes22-list] Detail fail?
>>>> 
>>>> Ooooof...
>>>> 
>>>> 1. I silently paid and left.
>>>> 2. I can cancel their payment, but would prefer to talk it out.
>>>> 3. They told me it was fine... Are you saying I need a refinish now?
>>>> 4. I dropped it at storage this afternoon. Do I need to deal with this
>> now?
>>>> 
>>>> I figured I would need a bottom paint every 2 years sitting in lake
>>>> Michigan. Not every year.
>>>> Could it be that the boat has a saltwater paint and these freshwater
>> guys
>>>> messed it up?
>>>> 
>>>> It looks like a like buffing compound, or lake life, that's been ground
>> in
>>>> by the buffing?
>>>> 
>>>> I've never had a boat professionally cleaned.  Usually I just hit it
>> with
>>>> the power washer and mcquires, or something like that and a brush...  No
>>>> idea what chemicals they used... I will follow up.
>>>> 
>>>> 
>>>> 
>>>> 
>>>>> On Wed, Oct 20, 2021, 2:14 PM ROGER PIHLAJA <roger_pihlaja at msn.com>
>> wrote:
>>>>> 
>>>>> Tom,
>>>>> 
>>>>> Any chance they had some hydroblasting media mixed into their pressure
>>>>> washer that day?  Is their liability insurance going to cover it?
>>>>> 
>>>>> Since the bottom is obviously down to the FRP substrate, you are going
>> to
>>>>> have to refinish the bottom.  May I recommend WEST system epoxy with
>>>> their
>>>>> 422 barrier coat additive.  At least you won’t have to worry about
>>>> osmotic
>>>>> blisters!
>>>>> 
>>>>> Roger Pihlaja
>>>>> S/V Dynamic Equilibrium
>>>>> 
>>>>> Sent from Mail<
>>>> 
>> https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgo.microsoft.com%2Ffwlink%2F%3FLinkId%3D550986&data=04%7C01%7C%7C9cec6c92eddc456bca3808d99410f01f%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637703622746085324%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=0er%2FOQBnPUU%2BoXAFk1N%2Braz%2FFn70DfzE%2FP1KJpBOqT4%3D&reserved=0
>>> 
>>>> for Windows
>>>>> 
>>>>> From: Tom Van Heule<mailto:tom.vanheule at intrinsicprograms.com>
>>>>> Sent: Wednesday, October 20, 2021 2:15 PM
>>>>> To: The Rhodes 22 Email List<mailto:rhodes22-list at rhodes22.org>
>>>>> Subject: [Rhodes22-list] Detail fail?
>>>>> 
>>>>> They said they have never seen a boat do this from their cleaning?
>>>>> 
>>>>> Thoughts?
>>>>> 
>>>>> The rest of the boat looks great... But for a $800+ full detail....
>>>>> 
>>>>> It was showroom clean at the beginning of the season.
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>>>> 
>>>> 
>> 